
New DingTalk CEO unveils AI overhaul a week after taking helm
According to the memo, DingTalk will establish a core platform business unit, and consolidate the Wukong and MuleRun teams into a new Wukong organization.

According to the memo, DingTalk will establish a core platform business unit, and consolidate the Wukong and MuleRun teams into a new Wukong organization.

“Opportunities in this era are unprecedented, but those who fail to advance will fall behind,” Zhou, former provincial science and technology chief, said.
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The company announced the milestone on May 26 at its AI payment ecosystem conference, describing the platform as the world’s first large-scale commercial AI-native payment infrastructure.

Selected projects can receive as much as 300,000 yuan ($44,242) each for one-year collaboration cycles, with strong-performing projects eligible for continued funding.
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The upgrade spans everything from semiconductors and cloud architecture to large language models and inference systems.
The company said the AI achieved a 99% accuracy rate in identifying merchant requests and resolved more than 95% of submitted issues.

The rapid uptake of the service reflects a broader shift in AI services from chatbot-style interaction toward task execution.

The new cockpit system moves beyond voice recognition to execute complex user requests, marking what the companies describe as a transition toward “agentic AI.”

The Yangtzeer’s reporter tested the service, successfully topping up 50 yuan via voice command and receiving 12 yuan in ride-hailing credit.